Refrigeration Controllers

Our range of refrigeration temperature controllers covers the digital controls used to run coolrooms, display cabinets, bottle fridges and freezers. A refrigeration controller reads the cabinet or evaporator temperature through an NTC probe, then switches the compressor on and off to hold your setpoint, manages defrost cycles and, on larger models, controls the evaporator fans.

We stock Dixell controllers from the popular XR series, widely used in commercial refrigeration, alongside value-focused alternatives. Choose a simple single-output controller for medium-temperature cabinets, or a multi-output unit with electric or hot gas defrost and fan control for low-temperature freezers and coolrooms. Replacement NTC probes are also available.

All prices include GST. Not sure which controller matches your existing unit? Send us the model number from the faceplate and we'll help you find a suitable replacement.

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How to Choose a Refrigeration Temperature Controller

The right refrigeration temperature controller depends on the application, the defrost method and how many loads you need to switch. Start with the operating temperature. Medium-temperature equipment such as display fridges, bottle coolers and chiller coolrooms can usually rely on off-cycle defrost, where the compressor simply stops long enough for the evaporator to clear. A basic single-relay refrigeration controller handles this well. Low-temperature freezers and freezer rooms need an active defrost, either electric heaters or hot gas, so look for a controller with a dedicated defrost output and a second probe on the evaporator to terminate defrost by temperature rather than time alone. Larger systems often add evaporator fan control to stop the fans during defrost and prevent warm air blowing into the cabinet. Finally, check the supply voltage, relay ratings against your compressor load, and the panel cut-out size so the new controller fits the existing opening.

Dixell Controllers for Commercial Refrigeration

Dixell controllers are widely used in commercial refrigeration, found on everything from supermarket display cases to walk-in coolrooms. The XR series covers most jobs, ranging from simple controllers with off-cycle defrost to models that manage the compressor, defrost and evaporator fans from one compact unit. Many models share a common front panel size, which makes swapping a faulty unit for a like-for-like replacement quick and tidy. Before replacing a Dixell controller, it is worth confirming the fault. A failed NTC probe is a common cause of incorrect readings or alarm codes, and a probe is far cheaper than a new controller. Compare the displayed temperature against a calibrated thermometer, or measure the probe resistance with one of our HVAC test instruments. When fitting a new unit, record the existing parameters first so setpoints, differentials and defrost intervals can be re-entered on the new controller.


FAQ of Refrigeration Controllers

What is the difference between a refrigeration controller and a thermostat?

A basic thermostat simply switches a load on and off at a set temperature. A refrigeration controller does that too, but adds the features refrigeration systems need: defrost management, an evaporator probe input, fan control, compressor protection delays and high or low temperature alarms. For heating and cooling in homes and offices, an HVAC thermostat is the right choice. For coolrooms, fridges and freezers, use a dedicated refrigeration controller.

Can I replace my old Dixell controller with a newer model?

Usually, yes. Check that the replacement matches your supply voltage, number of outputs, relay ratings and defrost type, and that it fits the existing panel cut-out. Note your old parameter settings before removing it so you can program the new controller to match. If you're unsure, send us the model number from the faceplate and we'll help you find a suitable replacement.

How do I know if the probe or the controller is faulty?

Probe faults often show as an alarm code, a reading that is stuck or clearly wrong, or a reading that jumps around. Disconnect the probe and check its resistance against the manufacturer's table at a known temperature, or compare the display with a calibrated thermometer. If the probe tests fine but the controller still misbehaves, the controller itself is the likely problem.

Do I need a controller with electric or hot gas defrost?

It depends on how the system was designed. Medium-temperature systems often use off-cycle defrost, while freezers typically use electric heaters fitted to the evaporator. Hot gas defrost uses hot refrigerant from the compressor discharge and requires extra valves and piping. Always match the controller to the defrost method already installed on your system.

Will the controller keep its settings after a power cut?

Most digital refrigeration controllers store their parameters in non-volatile memory, so setpoints and defrost settings are retained when power is lost. Models with a real-time clock for scheduled defrosts may need the time checked after an extended outage. Refer to the controller's manual for model-specific details.